Shipping policy
Shipping Policy
Order Processing
Orders are processed within 2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
We offer different shipping options to meet your needs. Standard shipping typically takes 7-14 business days, while expedited and express shipping options are available for faster delivery at an additional cost. Exact shipping fees are calculated at checkout. Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
International Shipping
We do not currently ship internationally. If international shipping is available, customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
We are not responsible for lost or stolen packages after they have been shipped. If your package is delayed or missing, we recommend reaching out to the shipping carrier for further assistance.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address or failed delivery, the customer will be responsible for any additional shipping fees to resend the order.
Returns Due to Failed Delivery
If a package is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for covering any reshipping costs.
Contact Us
For any shipping-related questions, please contact us at hello@revotalabs.com.