Refund policy
Return & Refund Policy
At Revota Labs, we want you to love your beauty products! If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, unopened, and in their original packaging for hygiene reasons.
- Proof of purchase is required.
Non-Returnable Items
- Used or opened beauty products.
- Gift cards and sale items.
- Personalized or custom-made products.
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7 business days.
Exchanges
- We only replace items if they arrive damaged or defective. Please contact us within 14 days with photos of the damaged product.
How to Start a Return
- Email us at hello@revotalabs.com with your order number and reason for return.
- Once received, we’ll process your refund or exchange.
If you have any questions, feel free to contact us at hello@revotalabs.com.